The fee to be charged is managed from a product created in the system. This system is setup like most other products however it should not be available for selection by the operator and the stock unit should always be 'dollar'. Follow these steps once a new product record is created.

1. Set the description of the product to be [Name of Payment type] Surcharge. e.g. Credit Card Surcharge. The system knows which payment type to apply the surcharge to from the payment type stated in the description.
2. Set the stock unit to Dollar.
3. Set the sell price to be the number of cents in each dollar that the surcharge is . e.g. 3% charge would be a price of $0.03 (or 3 cents)
4. Un-tick the Allow Section option. This will stop the product from being available in the ticketing system.

To test the surcharge do a cash transaction and then select the payment method the surcharge was assigned to. Once selected the surcharge value will appear against the payment record and added to the transaction total.

To help with the implementation of the surcharge it is possible to create a new price season that starts on the date you wish the surcharge to begin. You can then set the surcharge price to $0 for the current season and set the required surcharge amount against the new season.

If you have any of the Mandalay regulatory data packs loaded you will need set the categories to assign to these transaction items to ensure they are not reported back to the state government. You can do this from the General 2 tab in Configuration Manager

By default the Hotkey ticket template does not cater for showing multiple transaction line items. This is required to show the surcharge amount if used in a Hotkey transaction. Use the following steps to setup the Hotkey template to show the surcharge.

Note: The other templates do not need to be adjusted as they already cater for showing the surcharge.